MLS Rules Changes and How They Affect EMTAR Members
Note: This is the fourth and final blog leading to August 17, 2024, when a number of new rules and protocols will take effect as a result of the NAR lawsuits settlement. The other topics in our series are The Ins and Outs of Buyer Agreements (7/25), Updated Rules on Offers Of Compensation (8/1), and Highlights of the Updated TN Realtors Forms (8/8). Thank you for keeping an eye out for these important posts!
MANAGING/PRINCIPAL BROKER FOCUS
In each blog we have spotlighted items of particular interest to Managing/Principal Brokers, because we know that those who lead firms and offices are on the front lines of answering agents’ questions.
As a reminder, EMTAR will host a Brokers Forum on Wednesday, September 18, a FREE luncheon for Managing Brokers only. We want to follow up one month after the NAR Settlement implementation to see where market practices are trending and to address any questions. We ask that you RSVP, as seats are limited. More details:
Who: Managing Brokers
What: Brokers Forum – Market Practices after the NAR SettlementWhere: EMTAR Training Room (2588 N. Mt. Juliet Rd.)
When: Wednesday, Sept. 18 — 1:00 – 2:30 PMProvided: FREE Catered Lunch
RSVP: Please send an email noting “Brokers Forum – Yes” to info@emtar.com.
MLS RULES CHANGES AND THEIR IMPACT
Now let’s turn to the impact of the NAR settlement on MLS rules.
*Some of the following is adapted from NAR’s Settlement FAQs (here). It’s important to emphasize that as new practices unfold, the details may be fluid. We will communicate any updates/changes related to the settlement as we become aware of them.
First off, NAR includes a section in its FAQs underscoring the value of an MLS. We’re not sharing all of those points here because we know our EMTAR members are aware of the excellence with which Realtracs, our regional MLS, conducts its business and offers its services to participants. EMTAR has a close, ongoing relationship with Realtracs and its leadership, and we proactively look for ways to keep our members up-to-date on any relevant MLS-related developments.
For example, at our Membership Luncheon last week, August 8, Julie Davis, Realtracs’ Chief Relationship Officer, was part of a panel discussing the NAR Settlement and its effects on our REALTOR® members.
Among other questions she addressed, one that members have asked is how the new MLS rules will be enforced. Julie shared that enforcement would be handled primarily by self-policing. Realtracs staff will rely on its subscriber base to flag any noncompliant activities. However, Realtracs will, as always, monitor data and look for any patterns of violations via data analysis, and in those cases they would take appropriate corrective steps to protect the integrity of the MLS and the value of its services to participants.
The overall policy change that will likely have the most widespread effect is that compensation will come off of the MLS altogether as of August 17, 2024. That change is woven throughout NAR’s FAQs, some of which we are sharing below for your information. They include:
What are the main MLS policy changes that NAR has set forth?
- Eliminate and prohibit any requirement of offers of compensation on an MLS between listing brokers or sellers to buyer brokers or other buyer representatives.
- Retain, and define, “cooperation” for MLS Participation.
- Eliminate and prohibit MLS Participants, Subscribers, and sellers from making any offers of compensation on an MLS to buyer brokers or other buyer representatives.
- Require an MLS to eliminate all broker compensation fields and compensation information on an MLS.
- Require an MLS to not create, facilitate, or support any non-MLS mechanism (including by providing listing information to an internet aggregator’s website for such purpose) for Participants, Subscribers, or sellers to make offers of compensation to buyer brokers or other buyer representatives.
- Prohibit the use of MLS data or data feeds to directly or indirectly establish or maintain a platform of offers of compensation from multiple brokers or other buyer representatives. Such use must result with an MLS terminating the Participant’s access to any MLS data and data feeds.
- Reinforce that MLS Participants and Subscribers must not, and MLSs must not enable the ability to filter out or restrict MLS listings that are communicated to customers or clients based on the existence or level of compensation offered to the cooperating broker or the name of a brokerage or agent.
- Require compensation disclosures to sellers, and prospective sellers and buyers.
- Require MLS Participants working with a buyer to enter into a written agreement with the buyer prior to touring a home.
How has the definition of an MLS participant changed?
- The definition has been amended to remove any references to offers of compensation and to establish that a Participant has the duty to cooperate, which is to share information on listed property and to make property available to other brokers for showing to prospective purchasers and tenants when it is in the best interest of their clients.
Are all other MLS policies that were not amended still in effect?
- Yes, all MLS policies will continue to be in effect and subject to enforcement by their local MLSs.
- No, use of MLS data or data feeds to directly or indirectly establish or maintain a platform of offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited.
Can an MLS have a Yes/No Compensation Field?
- No. Once more, the new MLS policies prohibit any information about compensation on an MLS.
- Yes, an MLS may provide links or other information that allows brokers to contact each other. However, this may not be used to circumvent the prohibitions of (a) making offers of compensation on an MLS to cooperating brokers or other buyer representatives (either directly or through buyers) or (b) disclosing on an MLS broker compensation or total brokerage compensation (i.e., the combined compensation to both listing brokers and cooperating brokers). For example, an MLS may not allow MLS listings to have an embedded link to a website which, with a single click on the MLS listing, would immediately display an offer of compensation. (Updated 7/31/2024)
How does the REALTOR® Code of Ethics apply to offers of compensation off MLSs?
- Offers of compensation may continue to be made off MLSs, in consultation between the real estate professional and the seller. With respect to offers of compensation, REALTORS® must continue to be guided by their ethical duties under the REALTOR® Code of Ethics, including that:
- REALTORS® must always:
- Article 1 – Protect and promote their client’s interests
- Article 3 – Ascertain compensation
- Article 9 – Assure all real estate transaction agreements are in writing in clear and understandable language
- Article 10 – provide equal professional services and comply with fair housing laws
- Article 12 – Be honest and truthful in communications
- As a reminder, pursuant to both Article 17 of the REALTOR® Code of Ethics and MLS policy, members are required to mediate and arbitrate contractual and compensation disputes.
- These ethical rules continue to apply after, and are not changed by, the MLS practice changes required by the proposed class action settlement. (Added 8/6/24)
Do the written buyer agreement requirements apply to MLS Subscribers?
- Yes, Subscribers must comply with all MLS rules and regulations, and Participants must ensure their compliance or they would be subject to the MLSs local enforcement and disciplinary action. (Added 8/6/24)
- No. The practice change empowers buyers and brokers to negotiate and agree to services and compensation that work for them. MLS Participants should work with consumers to ensure they fully understand the options available. Compensation continues to be negotiable and should always be negotiated between MLS Participants and the buyers with whom they work.
- At times, a new or amended buyer agreement may be appropriate, and the buyer and broker may agree to amended terms. However, amended agreements must also meet the requirements of the practice changes. The practice changes must be implemented fully and in good faith in the service of promoting consumer empowerment, choice, and healthy competition.
- NAR policy does not dictate:
- What type of relationship the professional has with the potential buyer (e.g., agency, non-agency, subagency, transactional, customer).
- The term of the agreement (e.g., one day, one month, one house, one zip code).
- The services to be provided (e.g., ministerial acts, a certain number of showings, negotiations, presenting offers).
- The compensation charged (e.g., $0, X flat fee, X percent, X hourly rate). (Updated 7/31/2024)
Is there an NAR MLS policy about seller concessions?
- No, MLSs will continue to have local discretion on seller concessions. This includes determining what local rules to have about seller concessions, except under the settlement an MLS must ensure that the seller concessions are not limited to or conditioned upon the retention of or payment to a cooperating broker, buyer broker, or other buyer representative.
NEED MORE QUESTIONS ANSWERED?
Again, you will find more FAQs on MLS rules and all other aspects of the settlement here.
You might also want to go back and review the previous three blogs in our series, as they cover many other vital topics related to the changes that will take effect August 17.
Finally, we encourage you to email info@emtar.com with any NAR Settlement questions you have regarding TN Realtors® Forms, Realtracs, and changes in Real Estate Practices.
THANK YOU, EMTAR MEMBERS!
In closing, we want to remind you of how much we appreciate you and the difference you make in our communities. Buyers and sellers know they can count on your expertise, strong ethical commitment, and attention to their needs. All of us at EMTAR are honored, privileged, and proud to serve as your partner in success!
About EMTAR: Chartered in 1969, our Association’s 1,300+ REALTORS® are a proud part of the 36,000+ members of Tennessee REALTORS® and of the 1.5 million+ members of NAR, all working to serve the public and protect the rights of America’s property owners. EMTAR members are known not only for their unmatched real estate excellence and high ethical standards, but also for being generous, hospitable, others-focused, loyal, hardworking, and eager to help wherever and whenever help is needed.